WARRANTY & RETURNS
Our repairs
are backed.
Here is what each repair and device we sell is covered by.
Start a repair quoteWarranty terms
| Repair or product | Warranty | Coverage and exclusions |
|---|---|---|
| Original iPhone screen | 90 days | OLED breaks, cracks, other physical damage and liquid damage are not covered. |
| Premium Plus iPhone screen | Lifetime warranty on the screen | Covers OLED breaks only when they are not caused by physical or liquid damage. Cracks, other physical damage, liquid damage and OLED breaks caused by physical or liquid damage are not covered. |
| Premium iPhone screen | 90 days | LCD breaks, physical damage and liquid damage are not covered. |
| Original iPhone battery | 90 days | Physical and liquid damage are not covered. |
| Aftermarket iPhone battery | One year | Physical and liquid damage are not covered. |
| HDMI port repairs and all console repairs | 90 days | Physical and liquid damage are not covered. |
| Other regular replacement parts, such as speakers, charging ports and cameras | 90 days | Physical and liquid damage are not covered. |
| Devices sold by Gadget E.R. Repair | 90 days | Physical damage and liquid damage are not covered. OLED breaks are excluded in all cases. |
Premium Plus screens
Premium Plus covers OLED breaks only when they are not caused by physical or liquid damage. The Premium Plus lifetime warranty and OLED-break coverage are for the screen repair only. They do not extend to devices we sell.
iPhone batteries
Original iPhone batteries pair with the iPhone's software and are identified by the phone as original batteries. Aftermarket iPhone batteries do not pair with the iPhone's software.
Device returns
A 20% restocking fee applies to device returns that are not handled under warranty. The fee does not apply to valid warranty claims.
Turnaround
Same-day iPhone and console HDMI repairs may be available. Timing depends on the fault, parts availability and current workload; contact us to confirm.
Questions about your coverage?
For anything not listed here, such as return windows, refunds or when coverage starts, please call the shop at (469) 881-1776.