Plain terms,
no surprises.

About these terms

These terms apply when you use the Gadget E.R. Repair website, chat help, text messaging and repair or buy-and-sell services at 802 W Ennis Ave, Ennis, Texas. By using them, you agree to these terms and our Privacy Policy. If you do not agree, please do not use them.

Quotes and prices

Prices shown on the website, in chat or in texts are estimates based on the device and repair you describe. Prices include labor, and sales tax is extra. The final price is confirmed after we inspect your device. If a diagnostic fee applies, it goes toward the repair. Parts and repair availability can change.

Automated assistant

Our chat help and some text replies are written by an automated assistant that uses our approved price list and policies. It can make mistakes. If an automated answer conflicts with what the shop tells you, the shop's answer controls. A person can take over any conversation, and you can always call (469) 881-1776.

Text message program

Program name: Gadget E.R. Repair Customer Texts. Program: Gadget E.R. Repair texts about your quote, repair ticket status (received, ready for pickup), appointment, buyback offer or message to us, and may send one Google review request after you pick up a repair. These are customer care messages, not marketing. Frequency: varies with your conversation. Cost: message and data rates may apply. Opt out: reply STOP at any time; you will get one confirmation and no further texts. Help: reply HELP or call (469) 881-1776. Opt back in: reply START. Carriers are not liable for delayed or undelivered messages. By giving us your mobile number you agree to receive these texts. Consent to texting is not required to buy anything. Support: email gadgeterrepair@gmail.com or call (469) 881-1776. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes, and text messaging opt-in data and consent will not be shared with any third parties. See our Privacy Policy.

Repairs

You confirm you own the device or are allowed to have it repaired. Please back up your data before you drop it off. Repairs can sometimes affect a device in ways we cannot predict, particularly if it has existing damage or liquid exposure, and we are not responsible for data loss or for problems that were already present. Devices left with us for an extended time after we tell you the work is finished may be subject to storage or disposal as allowed by Texas law. Ask us in the shop for details.

Warranty and returns

Warranty coverage, exclusions and the restocking fee for returns are set out on our Warranty & Returns page, which is part of these terms.

Selling a device to us

A buyback offer sent by text or email is based on the condition you describe and is confirmed after we inspect the device. We may change or withdraw an offer if the device is not as described, is locked, is reported lost or stolen, or you do not have the right to sell it. We may ask for identification.

Using the website

Please do not misuse the site, submit false or abusive requests, try to break or probe it, or use it for spam. We may block access or limit use when needed to protect the site and our customers.

Limits of liability

To the fullest extent the law allows, the website and automated answers are provided "as is", and our liability for any claim about our services is limited to the amount you paid us for the service in question. Nothing here limits rights you have under Texas or federal consumer law that cannot be waived.

Governing law

These terms are governed by the laws of the State of Texas. Disputes will be handled in the courts located in Ellis County, Texas, unless the law requires otherwise.

Changes and contact

We may update these terms and will change the date above when we do. Questions? Call (469) 881-1776 or visit 802 W Ennis Ave, Ennis, Texas.